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How does your service work? When someone chooses to sponsor a person for PrisonMail, they are creating a mailbox identifying the recipient and where the letters will be sent (name, address, and don't forget to include the inmate number). The sponsor can then invite any number of people to become members of that mailbox. All of them can contribute messages to the mailbox and twice a week the messages are aggregated into a single letter, printed, stuffed into an envelope, and mailed to the recipient.You create a message on your computer using our easy, online system or simply by responding to our email reminder. We convert your electronic message into a physical letter and send it out. Your loved one receives your letter through regular mail. PrisonMail is the quick, easy, hassle-free connection between you and your loved ones. Back to top We already have regular mail service and telephones. Why should I use your service? As many of you can attest, relying on telephone calls to stay connected with someone who is in jail can be very expensive because they are collect and sometimes long distance. Writing letters can be difficult because many of us feel that unless we write a long letter it is inappropriate.PrisonMail provides an effective way to fill in the gap. With PrisonMail, many people can contribute little updates and all of the messages are aggregated together to create a single letter that will be mailed to the inmate. If ten or more people participate in the mailbox, it becomes a very cost effective way to keep everyone connected. Back to top How do I become a sponsor? Becoming a sponsor means that you want to pay the monthly fee for setting up and maintaining the mailbox and invite other people to join you in corresponding to the recipient. If you are already a member of PrisonMail, you need to log into your account and select "Sponsor a New Mailbox" on your member page. If you are not yet a member of PrisonMail, just click on the "Get Started Now" icon. You will be prompted to enter the name and mailing information of the person that will be receiving the mail. You will then need to provide your credit card information for billing purposes. Finally, you will need to enter your name, etc. and become a member of PrisonMail.Back to top How will PrisonMail use my personal information? PrisonMail will not sell or rent your information to anyone else. PrisonMail will use the information you submit simply to process the order. All information regarding current or former subscribers and customers is retained in our database for customer service and accounting purposes only. PrisonMail will only use your phone number in the event of a problem with your subscription. In addition, all information about the identity and address of the recipients of your e-mail and the content of your e-mail will not be disclosed by PrisonMail to any unauthorized persons.All employees of PrisonMail and it's parent company IonZoft, Inc. have signed a confidentiality agreement which commits them to keeping any and all personal information confidential. Occasionally PrisonMail asks that subscribers and people visiting the Site fill out informational surveys to help better tailor its services. Any information you give PrisonMail by taking part in a survey will be treated with exactly the same strict concerns for privacy as personally-identifiable information is treated. If you choose to participate, you will be notified of the outcome of the survey. You may, of course, choose to opt-out of receiving postal mail or e-mail offers every time you take part in a survey. Back to top What does the service cost? Can I share the cost with other members?
The Sponsor has the option to either pay the monthly fee personally or request some of the members to "contribute" to the cost of the mailbox. A very economical choice. Back to top How do I contribute toward the cost of a mailbox? After logging into your account, select the mailbox to which you wish to contribute and click on the "Contribute" tab. You will then be asked for your credit card information and how much you want to contribute. That amount will be credited to that mailbox account.Back to top How old must I be to become a sponsor or member? PrisonMail believes that protecting the privacy of children is crucial. Therefore, we do not knowingly collect or maintain information at our Site from children under age 13, and no part of our Site is structured to attract those under 13.Back to top Can other members of the same mailbox read my letters? PrisonMail is committed to keeping your personal correspondence confidential. Therefore, PrisonMail has taken steps to ensure that the content of any correspondence that a subscriber transmits via the Site is not disclosed to any unauthorized parties. Our employees and/or contractors are bound not to disclose the content of your e-mail (or the identity of you or your recipient) to any unauthorized party.However, once PrisonMail processes your e-mail and mails it to the recipient's address, PrisonMail has no control over its confidentiality. It is likely that the content of your correspondence will be read and reviewed by officials at the incarceration facilities, and may be edited or redacted, in whole or in part. It is also possible that an entire letter may be rejected by a prison and returned to PrisonMail because of questionable content from one of the contributing members. Back to top Can anyone read my correspondence? PrisonMail is committed to keeping your personal correspondence confidential. Therefore, PrisonMail has taken steps to ensure that the content of any correspondence that a subscriber transmits via the Site is not disclosed to any unauthorized parties. Our employees and/or contractors are bound not to disclose the content of your submission (or the identity of you or your recipient) to any unauthorized party.However, once PrisonMail processes your message and mails it to the recipient's address, PrisonMail has no control over its confidentiality. It is likely that the content of your correspondence will be read and reviewed by officials at the incarceration facilities, and may be edited or redacted, in whole or in part. It is also possible that an entire letter may be rejected by a prison and returned to PrisonMail because of questionable content from one of the contributing members. Back to top How do I change my contact information? Any personally-identifiable information may be changed by logging into your account at PrisonMail.org and selecting My Account. At the same location, you may request a copy of all information you have provided to PrisonMail.Back to top How do I add a member to my sponsorship? A mailbox is created and sponsored by someone like you who is willing to oversee the operation and payment of the mailbox's monthly fee. The Mailbox Sponsor can then use the PrisonMail system to send emails inviting other friends or family to use the mailbox to communicate with your loved one. Recipients will receive notification by e-mail of the sponsorship, and an e-mail introduction describing PrisonMail and our services. Those who respond to these emails and choose to participate are known as Mailbox Members. Each of the Members and Sponsors receive reminders via email to write to their loved one on a weekly basis (this feature can be turned off or changed at the discretion of each Member or Sponsor).Back to top Can I get a copy of the messages that I have sent? Yes, a copy is maintained on PrisonMail.org, You can log into your account and go to the message history and select the message that you want a copy of and then us your PC tools to copy and paste it into your PC environment. PrisonMail is committed to keeping your personal correspondence confidential. Only the correspondence sent by you as a soponsor or a member will be available. The name, address and other personally-identifiable information about the recipient or recipients of your correspondence will be kept strictly confidential.Back to top What other services does IonZoft, Inc. offer? Ionzoft, Inc. is a rapidly growing web application development company that offers the following services:
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